Specified Commercial Transactions Act

 
Item Type Explanation Example
Legal Name For businesses, this is your registered trade name. If you are an individual, this is your registered trade name or full legal name. Shogun Autosport K.K.
Address The address of your place of business (address on the registry).
*If you are a sole proprietor, you can omit it by saying “We will disclose without delay if requested".		 1-8-11 Shinkiba, Koto-ku, Tokyo 136-0082
Phone number A phone number your customers can use to contact you in Japanese.
*If you are a sole proprietor, you can omit it by saying “We will disclose without delay if requested".		 03 5534 6718
Email address An email address your customers can use to contact you team@shogunautsport.com
Head of Operations The head of your organization or business, or a designated company representative Jacob Parsons
Additional fees Provide information about any fees that your customers may be subject to in addition to the cost of the product or service itself, including (but not limited to): shipping costs, processing fees, etc. - A flat-rate shipping cost: ¥1000 per sticker order, other items will be quoted seperately
Exchanges & Returns Policy All of our users must maintain a fair refund policy. Explain how you handle exchanges and refunds here. Please prepare two separate explanations; one is for handling the item that is defective, the other one is for handling the item that is not defective. ＜Returns and exchanges requested by customers＞
Items before shipping: You can cancel your order by pressing the cancel button on the website.
Items after shipping: Refunds are only available on items that are damaged in shipping with photo evidence.

＜Returns and exchanges for defective goods and services＞
Please contact the customer support center 03 5534 6718. We will refund or exchange with new products at our shipping cost.
Delivery times When the goods will be delivered to the customer or when the service will be provided after the customer has placed an order. Orders will be processed within 3-5 business days.
Products should be received within 14 days if within Japan, outside will vary by country.
Accepted payment methods All payment methods available for customers to pay for the service Paypal and Credit Card
Payment period Period that customers are expected to make payments. Paypal and credit card payments are processed immediately.